Shipping & Handling
All US orders are shipped from our Texas warehouse. US customers will not be charged duties or import fees. Sales tax is calculated and paid at checkout where applicable.
Standard Shipping - DHL eCommerce: 3-5 business days, free on orders over $300 USD, $4.95 USD on orders under $300 USD
Express Shipping - DHL Expedited: 2-4 business days, free on orders over $500 USD, $9.95 USD on orders under $500 USD
Next Day Delivery - UPS Overnight: 1 business day, Monday-Thursday, $30 USD
Orders placed before 11am CST, Monday-Friday (excluding public holidays) will be dispatched the same day from our Texas warehouse. Orders placed after 11am CST or over the weekend will be dispatched the following business day.
During peak periods, including collection launches, sales and promotions, dispatch may take slightly longer.
Delivery timeframes are estimates and may be affected by carrier delays.
All UK and European orders are shipped from our Sydney warehouse via DHL Express.
DHL Express: 2–5 business days, free over $500 USD, $25 USD under $500, duties and taxes are included.
Orders placed before 11am AEST, Monday-Friday (excluding public holidays) will be dispatched the same day from our Sydney warehouse. Orders placed after 11am AEST or over the weekend will be dispatched the following business day.
During peak periods, including collection launches, sales and promotions, dispatch may take slightly longer.
Delivery timeframes are estimates and may be affected by carrier or customs delays.
All rest of world orders are shipped from our Sydney warehouse via DHL Express.
DHL Express: 2–5 business days, free over $500 USD, $25 USD under $500, duties and taxes are calculated and paid at checkout.
Orders placed before 11am AEST, Monday-Friday (excluding public holidays) will be dispatched the same day from our Sydney warehouse. Orders placed after 11am AEST or over the weekend will be dispatched the following business day.
During peak periods, including collection launches, sales and promotions, dispatch may take slightly longer.
Delivery timeframes are estimates and may be affected by carrier or customs delays.








