Returns & Exchanges
Our customer service team is here to help if your items don't work out.
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Full-price items are eligible for a free exchange, refund, or store credit.
- Sale items or items purchased during a promotional period are eligible for an exchange or store credit only, unless marked as 'Final Sale' (not eligible for return).
All returns must be lodged within 14 days of delivery.
Visit our returns portal to start your return or exchange request.
- For exchanges, a prepaid return label will be provided free of charge.
- For a refund or store credit, a prepaid return label will be provided, and the cost then deducted from your final refund or store credit. US returns: $15 USD, Rest of World returns: $35 USD
- Original shipping costs are non-refundable.
- For Rest of World returns (excluding the US) with a declared value exceeding AUD $1,000, applicable duties and taxes may be deducted from your refund.
- Items must be in original condition (unworn, unused, unwashed) with return tags attached. Items returned without tags will not be accepted.
- Swimwear must include the hygiene sticker and tags.